Packaging needs improvement
"I really love this product. I have now purchased four tubes. Unfortunately, by the time I get through half the product the tube ceases to work. I have tried pumping and squeezing continually to get the pump working again. Without success. I end up wasting the remainder of the product still trapped in the tube and having to throw it out. i emailed customer service after this occurred on my third tube and did not receive a response. I am now up to my forth tube and have phoned customers service requesting a call back. I am awaiting a call. Unfortunately, I can't afford to continue purchasing this product when I am throwing so much of it away. Surely many customers are experiencing the same issues"